Frequently Asked Questions

There are no two projects that are the same. I approach each production with the thought that if I’m doing something the same way as before then it’s broken.

It’s true that the production process has a flow, from concept to final editing, although each production detail along the way can and should be approached, from a seeing things again for the first time perspective.

Naturally there are many questions. This is why you are here seeking outside resources. On this FAQ page are answers to most common questions.

How much do you charge?

Photography is charged a production fee per day including post-production and licensing fees for digital marketing, promotion, and print collateral. Video productions are quoted by the project, and we lock in quoted hourly rates per skill required, so you can budget as the project changes.

What if I need to cancel my project?

We try to make it easy. Generally the hard costs are fixed and we return a percentage of fees based on the length of project and time of cancellation.

What forms of payment do you accept?

We accept bank transfers, credit cards, and checks. The best payment method depends on how fast you want to get started, or how soon you need to finish.

How many people do you work with?

We are a international network of talented associates. We scale to meet the talent requirement, budget realities, and timeline for completion.

Do you charge weather, on site, or security delays?

Yes, we charge actual expenses plus 40% of our normal production day fees for weather holds, onsite changes, or security clearance changes.

What do I have to do?

Once our production agreement is signed and the pre-production deposit is received just relax. For onsite productions, make sure electricity service is on, and that any security clearance for our team is completed in advance.

How do you deliver?

Our final deliverable is normally digital media assets. We deliver these by dedicated FTP or within our hosted project management environment. If we can drop off a hard drive and share a cup of coffee with you that’s even better.